All products purchased from Overgrow will be sent to you via Courier Service.
We offer Nationwide Delivery and use discreet packaging.
As a standard policy, all orders are packaged in discreet packaging to ensure as little attention
possible is drawn to the package while in transit to you. The package will not reflect anything
Select the products you wish to order and continue to the checkout button.
On the checkout page, enter the relevant information as prompted and confirm your order.
Once you have placed your order, the stock will be reserved for 48 hours, if payment is not received
in this time the pending order will lapse/expire and you will need to place a new order.
Once your order is confirmed, you will be emailed confirmation.
Please use your order number as your payment reference.
Once the payment reflects in our bank account, will we update your order status.
You will receive an email notifying you that payment was received and is being processed. Please note we cannot deliver to P.O Boxes - someone needs to sign for the parcel
Please note we do not send tracking numbers and will not track parcels unless it is necessary.
Everything will get to where it needs to be. Please be patient. We do understand first time orders
can be stressful. Relax you’re in good hands.
Once payment is received, your order will be shipped to you on our next postal run.
Postal runs are Mondays to Thursdays. Any order paid for after 14:30 on Thursdays, will only
be shipped the following Monday or next working day.
All orders placed over weekends or public holidays, will be processed on the next working
Shipping generally takes 1 to 3 working days from date shipped (Please provide an
additional day for rural areas).
If you don’t receive your order within 72 hours, please contact us so we can follow up.
Please ensure you use your order number as a reference when contacting us about an
There's nothing more important to us than the well-being of our customers and employees. As COVID-19 continues to spread, we want you to know that we're doing all we can to support you.
We are here for you - our Overgrow team will continue to answer emails — no question is off-topic or too small (though please bear with us as there may be a slight increase in response times since they're working from home).
Our courier service is temporarily suspended - we will however continue to take orders and all orders received will be dispatched on the first available courier date, which is currently next scheduled for April 20th, 420 Day.
Lastly, please take good care of yourself and your loved ones. Stay safe. Stay healthy. Be patient and kind. There is no better time to strengthen our bonds, to stand together, to help each other through this storm, and come out the other side stronger.
Together, we will Overcome and grow from this time!